Copyright © 2003: Derek Hendrikz Consulting cc
www.derekhendrikz.com

Derek Hendrikz: Terms & Conditions of Service

Speaker & Consultant

My Guarantee

  1. In case of seminars, I guarantee that the majority of the audience, at least 80%, will be more than satisfied with the presentation - failing which I will wave my fee.
  2. In case of consultation projects, I guarantee that the agreed outcomes will be achieved, and that I will stick to the agreed upon project schedule - failing which I will wave my fee.
  3. Where evaluation forms were completed by delegates, a processed evaluation report will be supplied to the sponsor within 15-days of completion of the intervention. The original forms will be made available on request.
  4. Permanent record will be kept of attandee databases, evaluation reports, programme reports, attendance registers, and all other documentation that the client might need in future.
  5. In cases where