Derek Hendrikz Consulting

International Speaker & Consultant



 

Derek Hendrikz Presents:

Service Excellence through 'Batho Pele'

This 1-hour motivational seminar offers delegates an understanding of the eight 'Batho Pele' principles.

The seminar will cover the following dimensions:

  • The 8 'Batho Pele' Principles
  • The seven poisons of Government Service
  • Four steps to achieving 'Batho Pele'
  • Motivating delegates to make a difference

Depending on client needs, the seminar can be run as a three hour interactive work-session. This seminar is aimed at the public sector, and based on the White Paper on 'Transformation for the Public Service'.

It is presented in-house to any size of audience.

Needed:

The following items are needed during the day of presentation, and must be supplied by the client:

  • Data projector
  • Lapel microphone with new batteries
  • Printed workbook for each delegate. Workbooks will be supplied to client in electronic format and consist of ± 6 pages.

The seminar is presented in an interactive way and participants will have opportunity to ask questions and make comments.

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Make a booking for this seminar by clicking here.


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